I’m having issues with the shop


For the past few months I have been having an issue with the shop saying that I have purchased every item and I cannot purchase it again. I have not made a cash purchase yet but I would like to in the future!
I do not have any cards saved to my Xbox profile to be able to make purchases just so my children don’t purchase items without permission.

I have downloaded this game on my second Xbox One and still have this issue.

I just go to the shop and it says this, but I am still able to make in game purchases using Gems and glory rewards!


Xbox One



Please try the steps in this article to correct the issue


This fixed the issue thank you very much in helping me with this concern!