I’m having issues with the shop


#1

For the past few months I have been having an issue with the shop saying that I have purchased every item and I cannot purchase it again. I have not made a cash purchase yet but I would like to in the future!
I do not have any cards saved to my Xbox profile to be able to make purchases just so my children don’t purchase items without permission.

I have downloaded this game on my second Xbox One and still have this issue.

I just go to the shop and it says this, but I am still able to make in game purchases using Gems and glory rewards!

![image|666x500]

Platform
Xbox One


#2

Hello,

Please try the steps in this article to correct the issue


#3

This fixed the issue thank you very much in helping me with this concern!