I lost my account[SOLVED]

Support
1

I lost my account and i cant log in. My invite code is Asiral, level 804, im in huild Heroes united.
Please devs help me!!!

2

https://gemsofwar.zendesk.com/hc/en-us

You can use this site to send in a ticket.

3

I already submitted a ticket. Im blocked for over a day.

4

Thanx for the info.

5

Crazy suggestion but I think… and I might be wrong… but I think the way it used to be was that if you didn’t play for a while your account changed from ACCOUNTNAME to ACCOUNTNAME_DEACTIVATED

Could you try logging in that way? This is a total shot in the dark for me.

6

I played day by day not even a day break.

7

I figured at that level.

Well that blows my only idea out the window.

I tried lol

8

Thanx anyway.

9

I forgot to mention that i lost account because my children uninstaled the game. And after i cant log to my old acc.

10

I recoverd my account. The devs solved the problem after a day.
Thanx to the devs.

4 Likes
11

Thanx to Kafka.

3 Likes