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[Fixed] Monthly Calendar gone for Xbox/PS4

Platform, device version and operating system:
XBOX/PS4

What you were expecting to happen, and what actually happened:
New Monthly Reward calendar for January expected in calendars. The calendar is not there. A related post was made in PC/Mobile gameplay chat, where users claim they still have the calendar. No patch notes indicate a loss of this reward calendar.

How often does this happen? When did it begin happening?
Ongoing

Steps to make it happen again
Start game

3 Likes

Thank you. I edited my post to show as a Ps4/Xbox (lack of a) feature.

3 Likes

It has vanished on PS4 too.

2 Likes

@Graeme

Updated title and report to include both consoles.

2 Likes

Thanks for bringing this to our attention, we’re looking into it now.

5 Likes

Will you be able to retro apply the previous dates rewards on PS4/Xbox to make sure we can get all the monthly calendar rewards once it is resolved?

Also do you need a screenshot if so I can provide one.

tldr; :wink:

We better still get that chaos orb.

gotta get dat monthly orb of growth

1 Like

Hey, this will be fixed at daily reset today.

global mail will be sent on PS4 and Xbox with the first 3 day’s rewards.

The January Calendar will start on day 1 with the day 4 rewards on Day 1.

That means the calendar will be 25 days long with the Orb on day 25 so you don’t miss anything.

I’ve written a known issue article for the help center about this which will stay up all month. I’ll publish it once the fix is live.

4 Likes

Thank you for the quick turn around time on this and for sending the missing rewards @Kafka you guys rock!

1 Like

Mail sent and calendar active again :slight_smile:

1 Like