Explore battle not giving win


#1

Platform, device version and operating system
XB1

Screenshot or image
Message me for video

What you were expecting to happen, and what actually happened
Game to give me my loop and let me explore again vs making me retreat.

How often does this happen? When did it begin happening?
I have not tried other teams and does not happen with all battles, but I have seen it 5x since the update.

Steps to make it happen again
Explore
Hero Black Manacles, Pyggra, Firebomb, firebomb
Win battle
Game does not give you the win and the LB button and one gem match just blinks repeatedly. Does not clear in the 10min I left it up. Unable to move joystick. Only option is to retreat.


#2

Pyggra have been causing issues lately, maybe this is the issue, if possible try using other troop instead just to see if everything goes ok.


#3

Hey @DigitalWar669
Thanks for reporting this, this is a known issue which we’re currently looking into.

In the meantime please try not to use Pyggra’s spell when only one opponent is left in the battle.

Sorry about that!