Error Request Status - 404 Not found

Support
1

What you were expecting to happen, and what actually happened?
the game should continue to the reward screen, not freeze on the victory screen.

What are the steps to make it happen again?
finish a battle on the ps4 and on the victory screen sometimes and error box will pop up saying
Request Status - 404 Not Found. and there will be a Retry button, sometimes it will continue if I click the Retry button a bunch of times. when Retry does not work I have to close the game losing credit for the battle.

Do you have any screenshots or video you want to share with us so we can see the problem? Attach them to your post!

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2

Unfortunately we don’t handle the PS4 Support tickets. You need to contact 505 Games support to get help with Gems of War on PS4.

You can contact them at this link:
http://support.505games.com/support/home

3

I think those problems can’t be addressed on this forums, you can contact 505 games as explained on this post made by one of the game developers.

http://community.gemsofwar.com/t/support-contact-on-xbox-one-and-playstation-4/1340

1 Like
4

Nimhain’s link did not work, but Serale’s link did work. I will tell 505 Games about the error.
Thanks!

5

Summary, I won. Take that Nimhain! By the way link not working due to the “2” at the end. I hope you get your issues fixed soon @koehtia. Those are probably because of how new the game is on those plataforms but it sure is one hell of a game. ^^

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