C**(Please edit this template into the italics below.**
[Please check the known issues list before posting a bug](3.5 known issues (PC/Mobile/Console).
Platform, device version and operating system
Apple, version 11.41 on iPad
Screenshot or image
These things happened during a purchase. I could not easily take photos at that time. In fact, I was confused what was happening. I thought the game was just not removing a purchase screen or something until I seemed to have more keys than expected. But i wasn’t sure because guildies had been buying keys this weekend to help get Megavore (my same reason).
If you are on a console simply take a photo using another device. A video is preferred. Try uploading to YouTube Privately.
What you were expecting to happen, and what actually happened
I purchased 4 guild keys, and I received 8 as did my guild. I also purchased the goblin weapon, but it said I could not have 2. I don’t know now if I was charged twice. I purchased 2 guild keys as well, and the guild received 4.
How often does this happen? When did it begin happening?
As stated above, this happened few times today. I guess I shouldn’t purchase anything else for this game if I was double charged for one purchase. If so, i am not expecting a refund, but I consider this a dangerous breach of trust if I was charged twice with one purchase (edit: I only see one charge. That suggests an internal problem to the game). If I received double and was charged once, I could understand you removing something.
Steps to make it happen again
All I did was try to make my purchases. I then tried to tap out of the purchase at the end.
Do you know how to make this happen? Sometimes there are certain steps that can lead to a problem that may not be obvious!
Example: I lose once in the Arena.
I then exit to the world map.
I then tap on Broken Spire on the map and then tap Arena.
Broken Spire’s quest loads instead of the Arena
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