Degraded server performance


#1

cant log in

first degraded servers slow start then after bar creep across get message your game out of sync.

its an endless loop.


#2

We are currently investigating our server performance.


#3

Will we now have the same shit every monday?


#4

I’m going to suggest that there are extenuating circumstances. This is the first time Raid content ever launched across the live servers. I suspect the devs will take a long hard look at Invasion before next week. After that, everything will have launched once, so hopefully no more surprises


#5

I cant pass the loading screen. The few of my guild who have been able to load the game told me they had no GW rewards in mailbox. (xbox)


#6

PS4 is broken as well can’t get past loading troops (first screen)


#7

Ah come on…we had the same situation last week after the update, so I guess devs could have known that new content needs to be tested better before this week


#8

Cannot log in on Steam/PC either


#9

There can be a few issues when features go out to tens of thousands of players as opposed to a smaller QA team.

This issue is effecting every platform and as such we are looking into it as a whole.


#10

Ahhh when I got in I had a bunch of gems missing. Going to call it fir the night and truly hope that resolves itself.

EDIT: phew! All good.


#11

To be honest, most users are expecting this to happen with new content at weekly reset time. My question is: Why on earth does the dev team not announce a pre-scheduled server downtime to release this content on closed servers to ensure stability once users have access to the content … That seems to be an industry-wide best practice, no?


#12

I made it to the main map on the PS4 but it’s broken from there again


#13

Well I guess a smart move would be to open a beta server then where you could test with more then your QA team


#14

Yep, managed to log on right after reset and i froze up, when i tried to load back… I can’t lol


#15

No matter how much you test, you can not test fro thousands of people logging in.


#17

There are surely ways to simulate the server load of thousands of players.


#18

Well actually you can lots of games do it like destiny with an open beta but in this case it would have ruined the surprise so i get why they wouldn’t


#19

In case it helps: The servers -are- working a little bit. Some data keeps bleeding through in between error messages, it’s just extremely slow.


#20

@fastesttruck my sentiments as well


#21

Im talking in a closed environment. Open betas are usually for that exact reason lol.