Platform, device version and operating system:
iOS 12.2, iPhone 7
Screenshot or image:
Could try recording video, but unsure how helpful it would be.
What you were expecting to happen, and what actually happened:
I expected the game to successfully reach the map screen when I pushed the icon from my phone’s home screen. I got the black splash screen, then the image of the Sunken Fleet (usual so far). However, instead of the “Loading Assets” bar, the game then crashed back to iOS’s home screen.
How often does this happen? When did it begin happening?
This has been happening since 3.3, at least.
Steps to make it happen again
Use enough other apps that Gems is offloaded from memory and has to start up from scratch.
Attempt to start Gems, either from the home screen or from the side-scrolling app selection menu (whose name escapes me right now).
Pray the game starts normally.
If step 3 didn’t work, you’ve reproduced the crash.
Attached crash reports I reinstalled the game last night; it did not resolve the issue
Apologies for the flood of replies below this post. I could not figure out how to place the crash reports in a quote box; Discourse kept ignoring the “[quote]” markup.
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Subtype: KERN_INVALID_ADDRESS at 0x0000000000000000
VM Region Info: 0 is not in any region. Bytes before following region: 4370366464
REGION TYPE START - END [ VSIZE] PRT/MAX SHRMOD REGION DETAIL
UNUSED SPACE AT START
—>
__TEXT 00000001047e8000-00000001047ec000 [ 16K] r-x/r-x SM=COW …app/gemsofwar
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Subtype: KERN_INVALID_ADDRESS at 0x0000000000000000
VM Region Info: 0 is not in any region. Bytes before following region: 4306829312
REGION TYPE START - END [ VSIZE] PRT/MAX SHRMOD REGION DETAIL
UNUSED SPACE AT START
—>
__TEXT 0000000100b50000-0000000100b54000 [ 16K] r-x/r-x SM=COW …app/gemsofwar
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Subtype: KERN_INVALID_ADDRESS at 0x0000000000000000
VM Region Info: 0 is not in any region. Bytes before following region: 4305518592
REGION TYPE START - END [ VSIZE] PRT/MAX SHRMOD REGION DETAIL
UNUSED SPACE AT START
—>
__TEXT 0000000100a10000-0000000100a14000 [ 16K] r-x/r-x SM=COW …app/gemsofwar
I am resurfacing this thread, since Bug Report Tuesday came and went last week with no attention from Cyrup or Kafka. And the problem being reported has not abated.
Please be aware that it is currently Easter, and our support team is not in office. We will be with you as soon as we can when normal office hours resume.
In the meantime, have you tried re-downloading the app? (I’m sure you have, I just need to check.)
Try the Blockquote markup, if you still want it – a ‘>’ on each new line of the quote (without the 's).
‘> Blockquote’ becomes
Blockquote
‘> I am’
'>
‘> a Blockquote, flowing over many, many lines. Others have flowed over more lines than me, but these are my lines, and I am the Blockquote that flows over them.’ becomes
I am
a Blockquote, flowing over many, many lines. Others have flowed over more lines than me, but these are my lines, and I am the Blockquote that flows over them.