Crash during launch (iOS)

Platform, device version and operating system
iPad Air 2, iOS 10.3.2

What you were expecting to happen, and what actually happened
When I attempt to launch the game, it crashes before loading assets.

How often does this happen? When did it begin happening?
It seems to be happening on first launch every day. Subsequent launches are fine.

I have collected a number of these crashes, but this UI doesn’t allow me to attach a zip file.
Here’s an excerpt from the crash; perhaps it will help a developer debug this:

Hardware Model: iPad5,3
Process: gemsofwar [94939]
Path: /private/var/containers/Bundle/Application/18BBD087-2EAA-40B4-8C10-9EBCA5FD0315/
Identifier: com.505games.gemsofwar
Version: 3500010 (3.5.010)
Code Type: ARM-64 (Native)
Role: Foreground
Parent Process: launchd [1]
Coalition: com.505games.gemsofwar [19423]

Date/Time: 2018-08-26 13:48:53.1976 -0400
Launch Time: 2018-08-26 13:48:45.7981 -0400
OS Version: iPhone OS 10.3.2 (14F89)
Report Version: 104

Exception Subtype: KERN_INVALID_ADDRESS at 0x0000000000000000
Termination Signal: Segmentation fault: 11
Termination Reason: Namespace SIGNAL, Code 0xb
Terminating Process: exc handler [0]
Triggered by Thread: 0

Filtered syslog:
None found

Thread 0 name: Dispatch queue:
Thread 0 Crashed:
0 ??? 000000000000000000 0 + 0
1 gemsofwar 0x00000001017f488c 0x1000e0000 + 24201356
2 gemsofwar 0x00000001011ec370 0x1000e0000 + 17875824
3 gemsofwar 0x00000001011f370c 0x1000e0000 + 17905420
4 gemsofwar 0x0000000100f5c0bc 0x1000e0000 + 15188156
5 gemsofwar 0x0000000100f59ba0 0x1000e0000 + 15178656
6 gemsofwar 0x0000000100f59800 0x1000e0000 + 15177728
7 GameCenterFoundation 0x000000019ab81220 __39-[GKDispatchGroup notifyOnQueue:block:]_block_invoke.52 + 28
8 libdispatch.dylib 0x000000018a0c29e0 _dispatch_call_block_and_release + 24
9 libdispatch.dylib 0x000000018a0c29a0 _dispatch_client_callout + 16
10 libdispatch.dylib 0x000000018a0c75e8 _dispatch_main_queue_callback_4CF + 996
11 CoreFoundation 0x000000018b1b90c8 CFRUNLOOP_IS_SERVICING_THE_MAIN_DISPATCH_QUEUE + 12
12 CoreFoundation 0x000000018b1b6ce4 __CFRunLoopRun + 1572
13 CoreFoundation 0x000000018b0e6da4 CFRunLoopRunSpecific + 424
14 GraphicsServices 0x000000018cb50074 GSEventRunModal + 100
15 UIKit 0x000000019139a058 UIApplicationMain + 208
16 gemsofwar 0x00000001000e70d0 0x1000e0000 + 28880
17 libdyld.dylib 0x000000018a0f559c start + 4

1 Like

I’ve complained about this for several versions now. I hope your extra information will assist the devs in tracking down the source of this annoyance.

Hey @Sisyphus Thanks for that.

This will require a deeper look from the dev team, can I create an account on our Support for you? If not, you can do so here…

Or you don’t have to, let me know.

I don’t really need to be updated on this.

Since I work as an iOS developer (not games), I figured I could provide crash information others might not have access to. Without knowing the code behind the addresses in my original report, it still looks like a very consistent error day-to-day.

1 Like