[Contact Support] Gnome a Palooza Keys not received

Bug Reports
1

Platform, device version and operating system:
Playstation 5

Screenshot or image:

What you were expecting to happen, and what actually happened:
II started a Gnom a Palooza today. During the game I got several keys for the gnome treasury. Just before the end of the game I had a very long hourglass. It doesn’t go any further. After the Gnome a Palooza expired, none of the keys I won were in my inventory! I had 3 keys before the Palooza. After the palooza too. All earned keys were not counted. I expect compensation for the loss.
How often does this happen? When did it begin happening?
_first time

Steps to make it happen again
long hourglass before the end of the event

2

Hey @lui-69

I’m sorry to hear that you experienced this issue. Could you please contact our Support Team here: https://gemsofwar.zendesk.com/hc/en-us/requests/new?ticket_form_id=360000013356

They’ll be able to help you with this issue.

OminousGMan - Support Human :male_detective: