Please check the known issues list before posting a bug.
Platform, device version and operating system:
Screenshot or image:
What you were expecting to happen, and what actually happened:
This is simply what you were trying to do and what happened instead. Example:
‘I was trying to start an Arena battle, but Gems of War loaded Broken Spire quest instead!’
Claiming prizes (mail icon) from Guild ect… Pressed claim all button afterwards clan tutorial comes up and nothing works the same. Forced to close Application
How often does this happen? When did it begin happening?
Was this a once-off bug or has it been a consistent issue? Does it only happen after doing a particular game mode?
Happens every time there are instances where it happens for other reasons but consistently when I try to claim all I don’t know if it happens if I claim each individually I’ll try that until it’s fixed if I’m lucky
Steps to make it happen again
Sometimes there are certain steps that can lead to a problem that may not be obvious!
Example: I lose once in the Arena.
I then exit to the world map.
I then tap on Broken Spire on the map and then tap Arena.
Broken Spire’s quest loads instead of the Arena
Turn on game, grab Kingdom gold, check mail, claim all, Close application due to glitch.