Note: If you are uncomfortable reporting your bug publicly you can privately message @Cyrup or @Kafka with the completed bug template.
Platform, device version and operating system:
Screenshot or image:
What you were expecting to happen, and what actually happened: This is simply what you were trying to do and what happened instead. Example: ‘I was trying to start an Arena battle, but Gems of War loaded Broken Spire quest instead!’
How often does this happen? When did it begin happening? Was this a once-off bug or has it been a consistent issue? Does it only happen after doing a particular game mode?
Steps to make it happen again Sometimes there are certain steps that can lead to a problem that may not be obvious! Example: I lose once in the Arena. I then exit to the world map. I then tap on Broken Spire on the map and then tap Arena. Broken Spire’s quest loads instead of the Arena
Scroll to the bottom, look at Sentinel Training, and pretend it’s in the game. For the first several months after a new feature releases, you usually have to go look elsewhere to see what [THE_LOOSE_TRANSLATION_KEYS] mean. It’s a feature since 2017.
The part where I said we all know what it is was directed at Amadan, though what they said is true. The bug report template is a template. It asks you to answer several questions, and shows you some examples of how to do it. You didn’t answer any questions, you only typed a title. This is a little more clear on the Zendesk site that has an actual form for you to fill out, but whether or not you’re supposed to post a bug there is complicated. Usually “no”.
Anyway, yes, this is a common problem, I’m not really sure why it’s so persistent and consistent.
On Xbox, changing the language, deleting the save/cache, or deleting / reinstalling the game fixes NOTHING. New hero weapon even still says TBD as it’s spell.
All the important stuff is fixed However in Shop → Specials several items have missing text, such as [xbox_desc_witheringtouch_bundle] which has been broke for a few months.