Can't play GoW on mobile (SOLVED)


#1

I was going to play GoW on my phone but then I got error.

This is my phone info:


#2

Was this repeatable? Or did it work correctly the next time you tried?


#3

It just happened few minutes before I wrote my post. Never occurred before.


#4

You’re internal memory is showing 0GB available. If you’re phone full?


#5

That’s weird thing. It always said insufficient memory. Even though I’ve deleted lots of files/pictures and uninstalled some apps. My internal memory always shown as full. I can’t even send or receive files/pictures on any chat app.


#6

So I am guessing this a phone issue not a gow issue?


#7

Yes. I managed to fix my phone issue which also fix my GoW issue. I can play again on my phone. :slight_smile:

I’ll change its title.


#8

So is it an issue others might hit where you can share the fix to save others and support time in the future?


#9

Hey @ZooKeeper,

Is it possible to let us know what you did to fix it? It seems like it happens on some devices which we are unable to reproduce in the office.

Thanks.


#10

Sorry for late reply.

I cleaned caches on a lot of apps and deleting history on all my chat apps. Basically freeing up my phone’s internal memory so GoW could load/extract all files it needed. GoW eat a lot of space in my phone’s internal memory, especially since 3.1.