Well, at least it wasn't the old armor-less hero bug

What you were expecting to happen, and what actually happened?
The opposing hero to appear in their armor after a battle.

What are the steps to make it happen again?
Randomly happened after winning a PvP match.

Do you have any screenshots or video you want to share with us so we can see the problem? Attach them to your post!

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The episode in which Mercy discovers headwear.

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Now that you mention it, the disembodied headwear matches Mercy’s outfit.

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I think this particular one is called “bonnet”, am I right?