Using the Support category: Console


#1

Use this category for community help with technical support, general gameplay issues or things that went wrong in your game for CONSOLE. Bug Reports go to this form instead: Report a bug in Gems of War This is not a place for detailed bug reports, but if you have a minor concern over a bug it can be posted here.


The Technical Support team has help articles here. You can also submit a ticket for help to our Technical Support team here.


Changes to reporting bugs and providing game feedback
#2

I have no new kingdom on my map, supposed to have dragons claw, I have all other kingdoms unlocked and at level 10, and have looked at images to see where it should be but it definitely is not there.


#3

We are aware of the issue:


#4

I have it now, after I gave up and used my gold I reloaded a third time cos the game was ‘hanging’ and I had the new kingdom, now having thee game crash in the quests every time the opponents baby dragon casts its spell, can’t avoid it cos its the kingdom quests so having to try kill it before it collects enough red mana to cast, and thank you for your reply


#5

We’re currently looking into why the Baby Dragon isn’t transforming correctly.


#6

Thank you, and thanks for all you do


#7

Just got task to win 6 battles with 3 unique no troop type troops- having looked through troops with show all there are none showing to me as no troop type troops so wondering why they’d set a task nobody seems able to complete?