(Please edit this template into the italics below.
I try to play daily every day but since the update. I no longer can I’ve uninstalled and reinstalled game I have excellent internet and reception the game continually tells me it cannot connect to servers and on the rare occasions it will it only works for about 45 seconds and is extremely slow to load
_[Please check the known issues list before posting a bug](https://community.gemsofwar.com/t/3-5-known-issues-pc-mobile/41214._
Platform, device version and operating system
e.g. Android, Samsung Galaxy S8, Nougat
Screenshot or image
If you are on a console simply take a photo using another device. A video is preferred. Try uploading to YouTube Privately.
What you were expecting to happen, and what actually happened
This is simply what you were trying to do and what happened instead. Example:
‘I was trying to start an Arena battle, but Gems of War loaded Broken Spire quest instead!’
How often does this happen? When did it begin happening?
Was this a once-off bug or has it been a consistent issue? Does it only happen after doinga particular game mode?
Steps to make it happen again
Do you know how to make this happen? Sometimes there are certain steps that can lead to a problem that may not be obvious!
Example: I lose once in the Arena.
I then exit to the world map.
I then tap on Broken Spire on the map and then tap Arena.
Broken Spire’s quest loads instead of the Arena
Note: If you are uncomfortable reporting your bug publicly you can privately message @Cyrup or @Kafka with the completed bug template. Do not abuse this offer to message developers if you are otherwise comfortable posting your thread publicly.