The Gems of War support software hosts are experiencing a global server outage. We’ve been in contact with them and will keep you updated but you will currently be unable to submit a ticket. We can’t access our software to respond to tickets either, so there will be some delays getting back to you.
Based on their previous resolutions, this should be fixed within a few hours, but there is not specific timeframe.
How does it feels to submit a ticket to Support for your own Support? 
It doesn’t feel - I had to call them because you can’t even submit a ticket to their support for support 
Maybe they’ll send you some compensation souls and gold!
Well, at least you can call this cheeky support without a support for support… 
Or some mythics? 
Should be working now! Please let us know if you can’t submit a ticket
That’s the classic “your feedback form” is borken conundrum!