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[PLEASE CONTACT SUPPORT] Game freeze when buying troops

Platform, device version and operating system:
Xbox One S

Screenshot or image:
I Haven`t

What you were expecting to happen, and what actually happened:
I Spend 6.400 glorys to buy a lot of ARGOS troops, then the game freeze and crash. So when a come back a had NO MORE the glorys and NO argo troops!!! I was stolen by a game crash.

How often does this happen? When did it begin happening?
First time a try, first time tha happened, today 01/28/2021

Steps to make it happen again
I don`t know, a hope do NOT hapen again.

Submitting a support ticket (request) is what you should do in this case.
https://gemsofwar.zendesk.com/hc/en-us/requests/new

Our support will be able to help you, please submit a ticket here: Submit a request – Gems of War Support.