No rewards for GW last week (5-11 Feb)

What you were expecting to happen, and what actually happened?

I played Guild Wars last week and expected to get 6x Peryton, 3000 gold and 25 gems, but there was no GW reward for me. And for other members of my guild there were rewards.

What are the steps to make it happen again?

Don’t know. It must be stored as a mail message in my “Collected” folder, mustn’t it?

I play under Android 6.0.1 on Asus tablet.

Please submit a ticket to support in regards to this issue, they will be able to look at your account in more detail.

Okay, thank you, submitted.