New update erased my progress


#1

Updated game and lost my progress won’t let me access me other game and now I lost my guild and have to start the game over


#2

сам виноват, в игре больше недели висело предупреждение, чтоб привязали аккаунт и сохранили свой прогресс


#3

Please contact our support here https://gemsofwar.zendesk.com/hc/en-us so we can help you retrieve your missing account.


#4

I have the same problem will not accept the password it generated to the link account and I also have to start over.


#5

Wow this sucks, did you type your pass with case sensitive characters?


#6

Please send us a ticket so we can help you.