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Missing Rewards for Tier Purchase

(Please edit this template into the italics below.

[Please check the known issues list before posting a bug](https://community.gemsofwar.com/t/3-5-known-issues-pc-mobile/41214.

Platform, device version and operating system

Screenshot or image

What you were expecting to happen, and what actually happened
I was expecting to get the shown items, but I did not get ingots.

How often does this happen? When did it begin happening?
Once, because I generally avoid tier shops but wanted the weapon. It happened yesterday about half an hour after reset.

Steps to make it happen again
Try to buy that level of tier?

Other notes: I received every item EXCEPT for the legendary ingots.

@Saltypatra @Cyrup

Missing reward tickets are submitted a different way. Forums are only for bug reports.

Hey @Doordash_Support

Can you please write a support ticket so we can check this for you and help you?
How do I contact suport

Please put it under the category “missing rewards”