[KNOWN ISSUE] Stuck at Warbands Tutorial Screen

Xbox Series

Every time I log in and move out from a menu, I get kicked into the tutorial on buying Warbands. It’s gets to the purchase screen and doesn’t allow me to make a section, change menus or go back.

@G3M1N1

Can you send through a ticket, so we can get to fixing this for you?
If possible include a screenshot of the Warband tutorial screen, or photo.

Getting stuck in the Warbands tutorial was a Known Issue.

Jeto - Support Human :woman_mage:t2:

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Can’t move beyond this screen

You can submit a ticket here:

https://gemsofwar.zendesk.com/hc/en-us/requests/new

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This has been happening on my phone, my tablet, and my PS4 for years. Now it also happens on my PS5. I see tons of complaints. How is this still a problem? Unbelievable. You guys realize this makes the game almost unplayable, right?

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Hey @Chikininabizkit , this bug was fixed quite awhile ago but if your account is already stuck in the loop we may need to manually fix your account. Can you please let me know your invite code so we can fix this for you?