Kicked from game

Please check the [known issues list](
/articles/360000497716-All-Known-Issues-Gems-of-War) before posting a bug.

Note: If you are uncomfortable reporting your bug publicly you can privately message @Cyrup or @Kafka with the completed bug template.

Platform, device version and operating system:

Screenshot or image:

What you were expecting to happen, and what actually happened:
This is simply what you were trying to do and what happened instead. Example:
‘I was trying to start an Arena battle, but Gems of War loaded Broken Spire quest instead!’

How often does this happen? When did it begin happening?
Was this a once-off bug or has it been a consistent issue? Does it only happen after doing a particular game mode?

Steps to make it happen again
Sometimes there are certain steps that can lead to a problem that may not be obvious!
Example: I lose once in the Arena.
I then exit to the world map.
I then tap on Broken Spire on the map and then tap Arena.
Broken Spire’s quest loads instead of the Arena

While playing bounty yesterday I was kicked to title screen mid battle, just thought it was a random bug so didn’t think to much of it.
Today during a pvp match exactly the same thing happened, just informing the devs so they might want to look into a potential problem, the time was around 11.25 am Sunday UK time, my in game name is the same.
I’m on Xbox by the way.

I think xbox live was having issues, I had to reboot my console a few times to get live back.

Hey, sorry for the delayed reply.

If you continue having this issue please send us a support ticket: