I just sent what I had and as mentioned they did not notice anything unusual or have any connection problems but we are sending out word for everyone to make a note of any problems that could arise if/when it happens again.
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My general opinion is you canāt screw some folks over by freezing the brackets so you upset maybe one or 2 guilds. Guilds that did well deserve to move up and the ones that did not deserve to stay should not get to stay. There will be other Guild Wars and itās not the end of the world. Most guilds posted no issues. Good Luck next Wars everyone 
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Itās rather difficult to help in this matter since after 3 years we still havenāt been told exactly the formula for how points are calculated.
I believe the official word has only been to give us 3/4 of the formula. And others have deduced the rest over timeā¦ But not an official break down.
From everything I have seen, including SSs from people who I found to have the bugs, the points missing are from the entire fight. Registers a win and everything, shows points on the API, just doesnt show them in the actual game.
If final score is less points than missing fight, its due to the 27/30 fights counting and its changed the order up that much
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Then that seems like thereās a miscommunication between the API and the gameā¦
So instead of looking at the players or even guilds.
Wouldnāt it be wise to look at the communication between the API and whatās being shown in game for rewards purpose?
The 27 of 30 should just have something written like sort members total scores from high to low. Then count/show the top 27 even if 27 arenāt available.
My point isā¦Kafka seems to be looking at individual matches possibly being the issue. But if the API is counting it. Then it canāt be a communication issue on that end.
It does seem strange that the game would have the correct data (as seen through api), but both show different results and give out the wrong rewards (based on an incorrect showing of points, assuming thatās what happened).
From what everyoneās been saying, though, it does seem to happen at specific moments after particular fights, so doesnāt seem too illogical to track down anything that might be happening there.
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Any chance the API might operate on individual scores, the rewards on data added up after each fight? Meaning thereās a āguild total scoreā field that gets increased by the player score whenever a fight completes? If this happens in a non-transactional way, two players within the same guild finishing their fights very close together may cause one of the score components to get dropped.
1.) First player finishes fight, current guild score X gets read.
2.) Second players finishes fight, current guild score X gets read.
3.) Score of first player gets added to X and stored as new guild score Y, overwriting old score X.
4.) Score of second player gets added to X and stored as new guild score Z, overwriting the phantom score Y.
before you guys go further down this rabbit hole, the score shown in game on the schedule screen and results screen are correct, only the scores shown on the Ranking screen is wrong. this is the same in game as from the API calls. the only reason there is all this API talk is because it makes it really easy to tell exactly what player and/or battle the error occurred on, thus giving the devs a better chance at finding the bug.
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Hopefully some progress on this bug. 
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Just checking in on this since guild wars is in a few days.
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Patch notes released ten days ago made no mention of any GW fix.
Just giving you a heads up that it happened to us again today but to a different player this time. I am currently trying to get more info and will PM you when I have as much relevant data as possible. Thanks.
We added more logging for this so we could get more information about the issue.
Weāre hoping this will help us find an efficient way to solve this issue.
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Will update closer to weeks end later today, but BD currently has 2 glitched scores.
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Power Gems is missing points again this week. I hope it doesnāt knock us out of b1. Iāll send you stuff in dmās @Kafka.
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May be the wrong thread for it.
But this doesnāt make any sense to me.
But hey weāre just going to bracket 2 because of it. I guess we were due for it in Bug Wars.
I looked and will continue to look at any possibility of wins without using full monocolor teams or not getting full defense points. But so far I canāt see it.
Nor can I figure out how 19 and 6 more wins than other guilds but are 2k and 9k behind them in points. Like thereās just 17k points just taken from us magically.
I tried to add our 3 lowest scores. Deducted it from what Tarans site says is our overall score. Itās no where near what the game says the top 27 have. 
Yes, your score was bugged. lost about 2946 points actually.
The reason why you are lower with more wins, is due entirely to off colour troops and/or unique def teams if thats what you are doing as well.
From what I remember, 1 off colour troop is about a 100 point loss per fight. The more you use, the faster that adds up. While yes, off colour win is worth more than a loss, if you can win with all mono colour teams, then you will of course score higher, but you already know that.
Back on topic about the bugs though.
From what I can tell, in B1 alone, the following guilds all had a score bug:
Black Dragon - 1525 points
Olimp - 1594 points
Utopiaās Brothers - 1655 points
na rasslabone - 1370 points
AWR - 2946 points
Now, thats not to include the other point bugs that cant be seen. BD had another 1 that would have been in bottom 3 even without the bug, and I know PG had at least 1 point bug as well.
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All our hard work finally paid off! 
I think we are missing some points again this week tho, must be a bug. 
How is the bug squshing progress coming?
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Iām planning on following up with the team on this tomorrow now that we have more data again.
Iāll reply here when I can (but I think tomorrow will be too soon as the team will want time to go over last weekās data and logs).
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If you need any data from me, just message and Ill send everything through thats needed
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