No matter what I do I can not highlight ascend all troops, nothing works. Not even restarting the console
The troop you are viewing must be ascendable or the button is not enabled.
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Hello 
Please send a screencapture of the troop you are trying to ascend.
I had multiple, and what I had to do was ascend them individually… If it happens again I will post screenshots… It was the ascend all that didn’t work