My heart is telling me this but my mind is saying feed them to the sharks for allowing some to get something for free while some had to pay (some like me). This is another big screw up.
As did I. It was only the second pass I have purchased since the first one. I only did to get the new troop my whole guild was using for the weekly event. I thought after I did it unlocked more tasks you had to do to get the extra rewards for purchasing the pass
I’m pretty sure they don’t have any policy against receiving more than you paid for. I’m also pretty sure you didn’t receive less than you paid for. If there are any purchased goods missing, like half the rewards of the Elite Pass, things might get interesting. I believe they first expect you to contact your business partner, explain the situation and ask them to deliver the missing items.
The usual approach that game companies take is to terminate customer relationship, which translates to shutting down your account and possibly blacklisting you from any other services their parent company may offer. Some may first give you the opportunity to pay the money you owe, plus some extra processing fee.
Yes, of course. If you buy an Elite Pass, collect the rewards, then in some way cancel payment you owe money. Same as when you order a meal in a restaurant, gobble it down, then attempt to leave without paying. From a legal point of view there isn’t really much room for interpretation there, I wouldn’t advise trying it out.
ok, you make a fair point. just sucks to be one of the ones who paid more for something the others gained due to the display incompetence of the dev team once again
They didn’t “got more fries”. Someone left a mountain of fries on a table and looked elsewhere while everyone got free fries. For, at this point, two days.
Let’s not discuss this as if it’s between paying customers. It’s between paying customers and service givers.
There seems to be something going on behind the scenes to possibly make it suck less. They might throw in some extra for those who purchased the Elite+ Pass.
You miss that part and parcel of what was paid for is to get an advantage over other customers. Which was nullified since now everyone with a pass has the same resources.