I second the people above - I would like to hear further explanation on this (I truly hope for it to be true, but have serious doubts after last weekend and - who could blame me?):
There are a few valid options that I see:
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- either your auto hack detection system banned players automatically, without approval from at least 2 staff members
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- or the staff members in charge of approving bans over Christmas period are incompetent to a comedic degree
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- or somebody was approving obviously bugged ban flags on purpose to have their fun with players
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