Hello I like to report a bug it’s 10:56 at night 4 hours October 28 2018 before reset I was battling in guild wars started my second fight then the screen went red all 8 troops disappeared and the skulls and mana blocks disappeared too. I could move but seen nothing I tried to quit but the menu never came up, I had no choice but to quit and restart my game after I restarted everything was loading up extremely slow and freezed up a lot. Please look in to this please.
This exact same thing happened to me a few weeks ago and it actually gave me two losses in GW. I put in a ticket and they said there was nothing they could do and that it was my internet that caused it
Hi @ThaSneakyNinja I’m really sorry you experienced this issue. Please send through your invite code, you can PM this to me if you like.
Can you please confirm:
- Are you playing on PS4 or Xbox?
- How long was the game on for before this happened?
- How long was the console on for?
- Do you regularly turn it off or do you leave it in sleep mode?
- What was the last game mode played before this match begun?
That doesn’t sound quite right. If you quote your ticket number I can check that for you. You’re right in that we can’t restore Guild Wars points, but we can help with other things.