The Troops weren’t meant to be in the chests in the first place.
They were only intended to be available from the Campaign so no one should have expected them to be in chests to begin with - which is why the bug reports were made by players receiving the troops - they didn’t expect to get them and knew they shouldn’t have received them so reported it.
The players who did receive the Troops from chests got 2 VIP Keys each - of value worth more than the Keys spent and with a higher chance to gain Mythics than the keys they spent.
Once the compensation has finished rolling out this matter will be considered resolved.
We feel we have been generous with the compensation. If you are an affected player and disagree with this we’re sorry you feel that way but this is the final compensation for the issue.