Extra laggy (graphics-wise) since last mini-update


#1

What you were expecting to happen, and what actually happened?
I’ve noticed an acute onset of graphics lag/fps drops, especially with large gems match chains and with activation of Mab’s spell since the last mini-update (2.01?) and was wondering if anyone else has noticed the same. I’ve noticed that exiting from chat has helped a little but does not fix the problem back to the pre-update baseline. I’m playing on iPhone 6, iOS 9.3.

What are the steps to make it happen again?
Using any gem converter or Mab’s skill in-game.

Do you have any screenshots or video you want to share with us so we can see the problem? Attach them to your post!


#2

Try opening Chat, and then leaving via the “Leave” button (not “X”). Chat on mobile is unreliable and a huge performance and battery drain. It’s best to leave it entirely disabled.


#3

I’m also experiencing a bit of lag even on PC. (No, my notebook is not old or anything.)


#4

Exactly what Lyya said. Disconnect from chat through the “Leave” option.

Chat makes my game unplayable. Massive lags, extra graphical errors, etc. If I only connect to chat when I need to see what is going on with the Guild, I’m OK. If I leave Chat open, one match takes 3-5 times as long, worse if both teams are using status effects.


#5

It is especially noticeable when a troop is summoned after the death of IK or Gorgotha.


#6

Thanks the tip Lyya! The lag seems to have improved quite a bit. Really hoping that they fix the chat problems soon (I actually like my guildies…)


#7

Just wanted to add that having followed the chat disconnect steps above I too have noticed a substantial improvement in ‘in game’ performance, similar to the OP.

It’s not perfect but the graphical delay/stuttering I was seeing on my iPad Air (which seemingly steadily got worse the longer you played) is far reduced to the point where I can now at least bare to play more than a handful of games in a sitting.

Thanks for the heads up!


#8

No problem.

@Sirrian, @Nimhain, tagging for more visibility. I’m not sure how many customers this is impacting, but I doubt everyone who encounters it searches for help here.