Dungeon Offer crashing game


#1

Hi everyone,
does anyone know if this is a reported bug?

I cannot buy the 150 or the 50 gems Dungeon offers. They crash the game immediately (I’ve tried multiple times already.) This never happened before.

Cheers


#2

Also, how do I tag a dev?


#3

Like that @Saltypatra.


#4

This has been happening to me as well, I have several tickets and no one has reaponded, I select to redeeem all and it crashes. #55027 I also lost 200 gems


#5

I’m a new player as well, this has set me back so much…


#6

@Ozball are you aware of this bug? It happened to me twice


#7

We’re aware of it and are investigating it. Support is currently dealing with an influx of tickets and as such wait times are slightly longer than usual.


#8

Ok thank you, please also see if you can get me back the 200 gems, info is in the ticket, I would have armor right now if that didn’t happen to me.

Total loss I know of, 304 gold keys, 5 event keys, 200 gems, and a delay in getting the daily challenges done


#9

Instead of the last option I redeemed 6 gold keys and the game crashed. (I didn’t get anything from the keys, again)