Console 2.0.5 Known Issues

[Nimhain]

Hi guys,

The servers are currently experiencing issues. We’re currently trying to find out what’s happening and if there’s anything we can do from our end.

We will be keeping players informed of any updates here:

Server issues (October 10th 2016)?

Are we experiencing server troubles? I’m having really long load times to start the game (both through steam and on my android phone). I can’t start PVP matches on my phone (it keeps telling me to retry connecting to the server because the connection is lost), and on steam I can start and win PVP matches but then the game stalls on the victory screen with the retry connecting to the server message because the connection is lost. In both cases all I can do is close the application (and take the…

[Stan]

I don’t know if any old explore match would trigger the task counter, or if it was because I was completing another task at the same time. It might help to narrow it down if you could try it under both conditions. Assuming you can connect again today - I can’t connect anymore and am taking a break.

[death]

So any news on console pvp yet?

[Andrew]

We are still investigating.

[Alpheon]

People who can’t get into PvP from this issue should now be able to!

[Alpheon]

@VegaDark541

I am still seeing player class errors that were occurring in the last version of the game. I have prepared a video to detail the issue:

https://account.xbox.com/en-us/gameclip/70bc5aa0-ee5e-4587-b374-9cd55bf60efc?gamerTag=VegaDark541&scid=ed190100-58a8-4dd8-8019-8e8323a144b4

As you can see, when I go into the Orbweaver class, which is the current class I have my hero belonging to, it says “You will only gain the bonuses above if you change this to be your active class.” This is wrong. My class is already Orbweaver.

When I go into the Necromancer class, which is not my active class, it says “You gain these bonuses because this is your active class!”

This existed in the last version of the game, and I reported it. Hopefully this gets addressed this time around.

This is on our list to fix. Doing the opposite of what it’s supposed to be doing.

[Verdugo]

It’s almost 3 in the morning in Scotland but I’ll test it out really quickly for you.

[Verdugo]

I’m able to click on pvp with no error message.

[Alpheon]

That’s great, thanks for taking the time out!

[Rickygervais]

Yup confirmed working fine for me too but @Alpheon can you check about mon***sel im still getting the no gems bugs this is not fair for everyone since we need to retreat and that give him free points also i see he attacked me couple time and i can’t get the extra glory for rival and revenge wins and he is often my third choice so i need to pick second choice because of it

It’s on xbox one

[Alpheon]

@Rickygervais

Yup confirmed working fine for me too but @Alpheon can you check about mon***sel im still getting the no gems bugs this is not fair for everyone since we need to retreat and that give him free points also i see he attacked me couple time and i can’t get the extra glory for rival and revenge wins and he is often my third choice so i need to pick second choice because of it

It’s on xbox one

We have fought them recently to test that the gems are falling against them. We pushed a fix out for it in the last few hours. When did you fight them last? Could you try fighting them through the leaderboards to see if it occurs?

[Rickygervais]

@Alpheon

We have fought them recently to test that the gems are falling against them. We pushed a fix out for it in the last few hours. When did you fight them last? Could you try fighting them through the leaderboards to see if it occurs?

Alright thanks, It was about 2h ago i willl try again when i get home

[Rickygervais]

@Alpheon yup it’s working fine now thanks alot

Edit: i won nothing is it normal?

[Alpheon]

Did you fight them through the Leaderboards? Like PC/Mobile, you don’t receive rewards when fighting someone through their hero profile.
And hope you enjoyed your revenge against them for the no gems bug XD

[Rickygervais]

@Alpheon

Did you fight them through the Leaderboards? Like PC/Mobile, you don’t receive rewards when fighting someone through their hero profile.

Yes sorry i didin’t know about that

[Rickygervais]

@Alpheon

And hope you enjoyed your revenge against them for the no gems bug XD

Lol yes that was very satisfying

[Alpheon]

Okay, cool. All good, lots of changes this update.

[Rickygervais]

@Alpheon

Okay, cool. All good, lots of changes this update.

Since i got your attention, @Sirrian told us we will reveive a little compensation cause of the delay when the update go live

Do you know what it is? And when we will get it?

[Alpheon]

@Rickygervais

@Alpheon

Okay, cool. All good, lots of changes this update.

Since i got your attention, @Sirrian told us we will reveive a little compensation cause of the delay when the update go live

Do you know what it is? And when we will get it?

But seriously, @Sirrian is in charge of that. I’ll have to defer to him as to what he wants to say.

[Rickygervais]

@Alpheon

But seriously, @Sirrian is in charge of that. I’ll have to defer to him as to what he wants to say.

Lol fair enough ty for taking time to answer keep up the good works guys!!!