[Bug Report] No gems on board

I was working on an undefeated GW week and then I came across this:

A completely empty board.

So naturally I had to retreat after giving it 2 minutes to show up.

The game did not freeze, as I was still able to click on all of the troops and look through their cards and was able to retreat with the normal retreat button.

Has anyone else experienced this?

Happened again the very next time I tried to battle this guy!!

Is this guy cheating or what?

Great so now I got two 0 point losses after going 18-0 prior to this.