Hi Guys,
Just jumping in here.
We have a few poeple who put their hands up to help out with any emergencies (like this) during the time the office is close for the holidays + new years.
I’ve let them know about this issue, so we can try find what caused the issue to fix it, as well as unban any accounts that got affected incorrectly.
Unfortunately I don’t have an ETA for when this may happen.
I will share an update once I know more.