First reports started coming in
Slightly more than 24 hours later, a Dev showed up to let us know they’re on it (as usual, no mods to be seen outside of office hours, but that is the level of dedication we have come to expect from mods)
As of this post, no mods have logged in since before the ban bug was reported
https://community.gemsofwar.com/g/Developer
While Nimhain jumped in with changes to try and prevent more auto-bans, and to manually start unbanning customers, they decided not to disable the auto-ban feature for some reason.
…as such, we are still getting reports of players getting auto-banned as the long weekend continues, including Tacet:
Among it all, it remains baffling that there’s an auto-ban at all, since we were reassured by a mod that bans need to be approved by at least two IP2 staff, ‘to avoid any issues’:
Yet another chance to remember how much IP2 can be trusted, and their degree of dedication.
Thanks Nimhain for showing up and trying to help the players affected by this.