Every time I lose twice in the arena the game freezes then I have to close out the game load the game back up then go back to the arena to get my rewards. I hope this gets fixed soon it’s rather annoying. Also this is on the Xbox one
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That’s an issue that we’re currently working on.
In the meantime, could you submit a ticket to Customer Support? https://support.505games.com/support/solutions/folders/6000149221
Include as much information as you can. The more we know about this problem, the quicker we can nail down the cause and figure out a solution.
In the meantime… don’t lose twice? 
2 Likes
I hate Arena, only do it for the Tasks.
I save up a couple thousand Gold and just keep making a Team and retire it immediately if it’s not going to be good. Usually doesn’t take more than 2-3 tries to get a good Team through the RNG gods.