Will the compensation be scaled for those of us who are in competition for top 3 In the event? This glitch has resulted in close to 2 dozen battle losses for me. That’s 2 dozen event sigils wasted. Essentially 500 gems or $40.
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I don’t mind those. It’s the ungodly amount of time the AI can spend getting endless extra turns & gem matches that drives me nuts.
When I spend 1 sec on a turn / casting spell, and the AI then spends 10-20 secs doing it’s turn before I get to spend 1 sec on my turn again, I really end up wondering why I am still bothering, because I wanted to play the game, not watch the game play itself.
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True, I use to avoid all teams who loops but sometimes the CPU get a lot of turns.
Do you have any idea how disruptive this is? Double skull damage makes certain game modes impossible to play (e.g. Delves), but playing the game at 1x speed is unbearable. So basically, your game is unplayable for several days? How is that OK? Why can’t you just roll-back your broken patch?
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I have a Samsung Galaxy S21+ and still had the double skull issue in the arena. 
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@urofan unfortunately it isn’t that easy. Server rollbacks can be done one our end, but update rollbacks mean we have to be in contact with each platform. It would likely take as long as releasing a fix, and we would rather focus on releasing the fix we have already found and tested.
We will be sending out global compensation for this issue once the fix is released, and it will be the same for each player.
As @Jeto mentioned earlier, we are doing everything in our power to have this out before the Delve event on Tuesday. If all goes according to plan it will be out prior, but it is dependant on the certification process.
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Would it be an option to lower the reward thresholds for the world event this week? As much as I know that’s a server side setting that can be changed any time. I believe it would help guilds quite a bit to cope with the vastly increased difficulty level.
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This is really sad, I reported many bugs such as Sudden looping crashes which is still for months not fixed and now this.
I supported this game with many purchases but we are suffering from these bugs one after another.
I hope you guys test before you release new updates with huge bugs.
Double skulls mean you can’t use barrier and game can’t function especially in high competition battles such as delves or high level events.
Will the problem also be fixed where the opponents are getting double mana, with or without a mana surge?
And you might as well fix the problem of “Extra Turn” being shown double for a single four-of-a-kind.
I suppose it’s a multi-threading issue so all of these duplications will go away in a single fix.
It just can’t get into my head, how the hell animation speed affects gem match event processing.
Also I think my PC is fast enough for gems.
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@Jeto I wonder if this patch update can be released before the new faction weekend event, the thought of running 500 x 8-9 battles on 1.5x speed scares me…
I think that they are trying to get this out ASAP, and most updates usually drop on Tuesdays, so here’s hoping that all the platform cert stuff gets done and it comes out this upcoming Tuesday.
Here is what I think.
99% of players do not record their gameplay.
75% of players play at 4x speed
100% AI manipulation at 4x speed
0% manipulation at 1-2x
They bank on 99% of players missing this manipulation while playing at 4x, where 1-2x would be much easier to spot.
Thankfully we do have 1% of players recording their gameplay for these very reasons.
They got caught and pretend its a bug.
/end of theory
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50 Gems again? I am still waiting for my ingots back that i wasted on your last broken weapon!
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Lmao, this is the worst bug yet. So unpredictable. Extra mana, skull damage, trample damage.
Finally turned my game off after top 2 troops got killed through barrier with 1 skull hit. What a joke.
Deep cleansing breaths. 
I don’t know if I understood what you meant there, but Ps4 auto record anything on the last 30 minutes so it’s quite easy to catch these problems, I already post some when necessary.
I definitely became aware of something strange after this update. Like dying on event where I usually not, and gnomes escaping very fast, if there wasn’t a proof anywhere I would probably post a video myself.
This is one of the worst bugs ever besides with Sudden Crashes. Now you can’t play at high level such delves or high level events. Double skull and wipe your troop even when you have barrier.
This is really sad and makes the game unplayable on such situations.
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I was joking, but also serious. Just saying that they manipulate the AI and risk doing it more on faster speeds because they think the players wont notice.
Not really sure how the speed of the game can affect something like this unless it was designed to do that.
It is weird to happen only on higher speed, well actually higher the speed more chance to happen, the bug is there.
I imagine the game code is a mess by now.