What you were expecting to happen, and what actually happened?
The AI used the skill of Yxxrithl whatever his name is. It should jumble the board, but it removed all gems instead and a complete new board appeared (dropped from top). It’s still the AI’s turn, even though it didnt match 4’s or 5’s. The AI doesnt take a turn though. The arrow indicating it’s the AI’s turn is still bouncing.
What are the steps to make it happen again?
Dont know. Play vs someone with Yxxrizzthyllzz and allow the AI to use the skill.
Do you have any screenshots or video you want to share with us so we can see the problem? Attach them to your post!