[Account Issue] Server Error: Cliffy

Platform, device version and operating system: Xbox One

Screenshot or image:

What you were expecting to happen, and what actually happened:
When I try to log into the game, this happens to me after update 5.2 until today

How often does this happen? When did it begin happening?
Every time I try to log into the game after update 5.2

Steps to make it happen again
Every time I try to log into the game

Please contact support for help with this:
https://gemsofwar.zendesk.com/hc/en-us/requests/new?ticket_form_id=360000013356