3.4 Known Issues (PC/Mobile/Console)

Guild just got a 2nd pet rescue.

Again had to restart client before we could enter it. Hopefully a fix is coming. Have restarted client multiple times since the 1st 1 happened as well.

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oki doki we will do that
what else should we do ?
play another game
noooooo ofc not :relaxed:

Had the other Pet Event finished before the second one started?

Up to you what you want to do, I’m just here to keep you updated! :slight_smile:

Add dungeon to that list. And yes, I am on mobile (iOS).

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thank you i am also waiting only for the fix on that for sure i told you

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Nope. There was about 30min in between ending and starting roughly.

AEST here. 1st 1 was announced on Discord as available to be done at 12:03. Given an hour, should of finished ~1:03. 2nd 1 is still available now, and was announced at 1:32.

Restarted game ~2-3 times in that time frame between fights. And had to restart client both times for each event.

Loading screen timeouts before battles: Some of us with the issue (and Sirrian! It must be full-proof! Yay!) reinstalled Gems of War after they had the issue and this helped.

If you would like to attempt to ease the issue until we come to a permanent solution, please ensure your account is linked and then reinstall the game.

Note - there may be an initial small loading/pause when you load your first battle after reinstalling.

Must of clicked just as it ended

27)

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The constantly loading thing is getting really old. I’m on mobile and force closing the game helps for a few fights then it happens again. It is every single game mode.

Yup I’m getting hung on the loading screen too… so far it’s cost me two of my raid sigils… hmmm unimpressed…

Pet event didin’t trigger for all member on xbox

Edit: restarted game and look like server are down

@Cyrup is it intended if time runs out on a pet rescue while in a battle that any unclaimed rewards from previous battles can’t be claimed? Kept getting an error message that event had ended when I tried to claim them. finally had to exit out of rescue reward menu without my 7 rewards :unamused:

On android.

Cant connect either. ā€œYour connection to the server has times out. Try again laterā€ā€¦bloody great.

Fuligin has posted a helpful suggestion regarding the constant loading before battles.

@Fleg What platform sorry?

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xbox Invite code FLEG_NOGN

It happened as soon as guild triggered pet event.

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Yeah, xbox can’t connect to gems server

We were crushing it server didin’t like it lol

And it was duplicate pet already

36 pet available and we got 3 and still find a duplicate wow just crazy

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My housemate who is sitting right next to me on same internet connection just connected to Gems of War no problems.

If you are experiencing difficulty connecting;

When is the error appearing each time? (e…g before starting a battle, when loading game)
What exactly does it say?
What were you doing before the error appeared?

We have had 2 triggered. Both the same lol Rocki

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