Some of my guild mates have Snow Bunny active and the timer is still ticking down.
The ones that couldnt get in now have Trogpole active and this timer is ticking down.
After I saw this happening to tacet, what I did was to close the game, and opened it only after the timer for the current pet is finished. I got the second pet this way, might be of help.
And again I ask. Would it be too much to ask to have ONE single week start WITHOUT issues?
Clearly your QA team is full of terrible or lazy testers… maybe it’s time to invest in an actual team that does it’s job… or some devs who actually know how to code, ya know, 6 of one half a dozen of another…
For reference, that goes to our help center. If you have an issue in the future you can search it there, or hit ‘Submit a request’ in the top right-hand corner of the screen.
@RiverSong the update can take time to propagate (send out) to all regions. I’m sorry to hear you had trouble with PVP, we’re still looking into the issues where there is difficulty loading battles. @Namour + RS, does closing and reopening the game prevent the loading?
We have answered concerns regarding our QA and development process before. If you have nothing helpful or polite to say, please do not post at all.
Update - we have pushed a fix for pet events not starting for all guild members, please let me know if you are still having this issue after restarting
I’m having the same issues with the loading screens being non stop on Android. Doesn’t happen every battle, but almost every one of them. Just says loading battle and the bar fills up and refills and refills. I haven’t had any issue on PC with this. Just Android. I’ve closed and restarted the game but that doesn’t seem to fix anything.
@Cyrup The Pet Gnome troop isn’t showing up in the unowned section. Will that be made available soon? It was mentioned in the patch notes as available.
Thanks guys, we’re looking into the perpetual loading right now.
@TheIdleOne Correct! That should be available but is not. I’ll add that to the list. It should be available in the Vault still, just not showing up in Unowned Troops.
I am also having problems with endless loading screens on iOS. I have to force quit the app, then restart in order to get into a battle. This is fine for Explore or Dungeon, but not at all okay for PVP, Raid, Arena, etc.
Game is fundamentally unplayable for me right now.
Edit: I don’t want compensation for this, but when you guys fix this issue I think we players deserve to hear about how the QA team missed a widespread bug that renders the game unplayable.
I understand, I’m really sorry this is happening. We have some members of the team looking into it now.
To confirm with everyone else experiencing it:
This happens in Arena, Pet Events, PVP (ranked/casual), Dungeon Or every gamemode?
Are you all on mobile?
Note: Completely force closing and restarting the app seems to help for some players (not minimising, force close!). Sorry River.
We don’t know either, we simply didn’t come across it! This didn’t occur during our testing and we’re still struggling to reproduce it in the office right now. Sometimes things just aren’t the same when they’re live with players as they are on development.
Please hang in there everyone, we’re doing everything we can right now.