EDIT: 3.1.5 has now been released, but we are going to keep using the same 3.1 thread.
With the release of the 3.1 update comes a shiny, fresh new Known Issues thread!
EDIT: Now that we are all on Unity, we will be combining our known issues threads! Woo! Please make sure to let us know what platform you are playing on when you report a bug.
Without further ado, let’s get started.
UPDATED: 26/09/17 11:00 AM.
~General~
- After changing languages and linking accounts on Android, it may hang at the splash screen on occasions. If this happens, please close the app and restart and it should be fine. STATUS: Should be fixed in 3.1.5.
- iOS: Game Center may have issues unlocking achievements. STATUS: Investigating.
- PC/Mobile: Not tutorial shown after unlocking your first troop/weapon. Currently only affects new players. STATUS: Should be fixed in 3.1.5.
- Mobile: Keyboard can take up full screen on mobiles when inputting text (eg. Chat). STATUS: This is currently a limitation in Unity, we will look for alternative solutions for upcoming updates.
- Not possible to quickly select filters from a list on the Troops menu. STATUS: We are aware that this is an issue but we were unable to fix for this update. We will make this change a priority in the next update.
- Mobile: The Mini Games and Guild Menus have a highlight on the “Treasure Hunt” and “Guild Wars” buttons that doesn’t change. Minor visual issue only. STATUS: Should be fixed in next update.
- iOS: Size and location of chat box don’t persist between sessions. STATUS: Investigating.
- iOS: Chat input no longer spell-checks/auto-corrects. STATUS: Investigating.
- iOS: Game crashes when unlocking device. STATUS: Investigating.
- iOS: Troop window filter arrows are transparent until tapped. STATUS: Investigating.
- iOS: Tributes don’t show until network action performed. STATUS: Should be fixed? But please let us know if Tribute is not showing up automatically.
- Mobile: Daily Bounty IAP purchasable multiple times a day. STATUS: Should be fixed in the next update.
- PS4: Guild bonuses not applying, and some timers not showing. STATUS: Investigating.
- PC: Right clicking to select gems in battle doesn’t select the correct gem. STATUS: Investigating.
- XB1: Chat window freezes after a certain amount of time. STATUS: Investigating.
- PC: Defense teams not staying set in some cases. STATUS: Investigating.
- All Platforms: Retreating from Treasure Hunt causes the game to crash. STATUS: Should be fixed in the next update.
~Soulforge~
- After unlocking Soulforge and Dungeon there are no indications of them unlocking as the Quest Rewards display. STATUS: Investigating.
- Not possible to view where Blighted Lands (Soulforge) and Drifting Sands (Dungeon) are on the map if you haven’t unlocked the regions around it yet. STATUS: Should be fixed in the next update. WORKAROUND: Can go to Hero > Traitstones or Troops > Select Troop > Crafting > Traits and select a traitstone from the Kingdom to view where it is. (eg. Minor Fire Traitstone for Blighted Lands and Minor Yellow Traitstone for Drifting Sands)
- Sounds play in Soulforge regardless of sound settings. STATUS: Investigating.
- Summoned troop kills not counting towards kill count. STATUS: Fixed.
- Soulforge level tab UI appearing on top of player profile/chat window. STATUS: Fixed in 3.1.5.
- Soulforge level bar filling up prematurely (Visual only). STATUS: Investigating.
- German Language: Kill count not shown in level tab. STATUS: Investigating.
- XB1: Animation when leveling up Soulforge played off the bottom of the screen. STATUS: Fixed in 3.1.5.
~Troops~
- Troops that summon that have a level based on Magic (eg. Silver Drakon summoned by Krystenax) will temporarily remain at that level after battle. STATUS: Fixed in 3.1.5. WORKAROUND: Gaining a troop from a chest or quest will resolve the issue. Performing crafting on another troop (level up, ascension, traits or disenchant) will resolve the issue. Otherwise, re-loading the game will also resolve the issue.
- Impervious is not working correctly. STATUS: Fixed in 3.1.5.
- Dwarf’s Fortitude not protecting against Devour. STATUS: Fixed in 3.1.5.
- On match traits possibly firing too regularly. STATUS: Investigating.
- Refund button appears to have gone on holiday. STATUS: Investigating.
- iOS: Troop art not filling card space when buying in Arena. STATUS: Investigating.
- One Shot Troops not blocking out other troops of the same type. STATUS: Fixed in 3.1.5.
- Kingdom icons gone from cards. STATUS: This is intended and may be addressed in the 3.2 update.
- PS4: Managing to fight a dungeon more than three times a day gets you a team of troops with 1000 stats. STATUS: Investigating.
- Demonic Pact summoning level 1 troops regardless of owned troop level. STATUS: Investigating.
- Troops targeting first or last two troops will hit a third troop with additional effects if one of the original two are killed by initial damage. STATUS: Investigating.
~Minor Bugs~
- Troop portraits aren’t meeting the edges of the screen. STATUS: Investigating.
- Settings button not available during tutorial. STATUS: Investigating.
- Level up splash screen not displaying for post-1000 levels. STATUS: Investigating.
- Offers screen appearing underneath tutorials. STATUS: Investigating.
- Unable to close kingdom screen by clicking/tapping on kingdom crest. STATUS: Investigating.
- Kingdom backgrounds in GW Attack! Tab off-center. STATUS: Investigating.
- Kingdom crest absent from troop cards. STATUS: Investigating.
- XB1: Dungeon Offer is not yet purchasable STATUS: Has been released!
- Console: Aspect Ratio setting doesn’t work on map page. Icons hang off the screen. STATUS: Fixed in 3.1.5.
