Sunbird is broken (iOS and PC)

[Grundulum]

The level thing is a known issue:

@Saltypatra

Troops that summon that have a level based on Magic (eg. Silver Drakon summoned by Krystenax) will temporarily remain at that level after battle. STATUS: Should be fixed in the next update. WORKAROUND: Gaining a troop from a chest or quest will resolve the issue. Performing crafting on another troop (level up, ascension, traits or disenchant) will resolve the issue. Otherwise, re-loading the game will also resolve the issue.

I have not heard about From Ashes being bugged.