Describe your issue:
A guild member was asking us today what the message Servers are experiencing degraded performance means and whether it’s temporary. I searched the support site and the forums, and found references to various server issues in the past, but there isn’t any specific mention of how to know what the current issue is and how long it may last. Can someone please clarify? I told them that I’ve been able to play generally without issues whenever I see this message and that it’s always been temporary.