[Reported] Lost Soul Achievement

Platform, device version and operating system:
XBox One

What you were expecting to happen, and what actually happened:
I bought the Orb of Power in the Lost Souls Reward Shop and was expecting to earn the achievement for earning an Orb of Power from a holiday event. I didn’t get the achievement after earning the Orb of Power.

How often does this happen? When did it begin happening?

Steps to make it happen again

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