Platform, device version and operating system:
XBox One
What you were expecting to happen, and what actually happened:
I bought the Orb of Power in the Lost Souls Reward Shop and was expecting to earn the achievement for earning an Orb of Power from a holiday event. I didn’t get the achievement after earning the Orb of Power.
How often does this happen? When did it begin happening?
N/A
Steps to make it happen again
N/A