I’ll contribute another instance of the game getting stuck on the opponent turn:
Apparently the opponent made a 4-match, which caused the Genie’s Lamp trait of Shahbanu to attempt summoning a Djinn.
Someone already pointed this out somewhere, every screenshot of the issue shows there’s a storm active. And the storm has an even number of turns left when stuck on player side, an odd number of turns left when stuck on opponent side. Weird coincidence or somehow related?
I believe that means the storm was initiated during the player’s turn?
Platform, device version and operating system:
PS4
Screenshot or image:
none
What you were expecting to happen, and what actually happened:
I was playing PVP quick battle in Central Spire.
My Team: Elementalist - Wand of Stars, The Empress, Leprechaun, Immortal Empyrion
Don’t remeber the enemy team.
Enemy team had only hero left, then I cast Immortal Empyrion, when the enemy hero was hit, game froze for a while (5s or so), then animation ran very slowly, enemy hero summoned an Ancient Golem with 1000 Armor.
Enemy hero skills raised to 1000 from something about 120, 90.
I killed the Ancient Golem, then after a while I cast the Immortal Empyrion once again, and the situation repated but this time two Ancient Golems were summoned (hero was hit 3 times by the Empyrion) - game froze for a few seconds ,animation begun to run very very slowly and then the game crashed after a while.
How often does this happen? When did it begin happening?
PVP quick battle in Central Spire
Steps to make it happen again
Play a PVP battle against enemy with class that has "Golem Protector: talent activated.
My invite code: IVAN_RWCV
@Ivan - this is an ongoing issue. Below is the official part about it.
Seems the easiest workaround would be to change PvP battles back to the old system we had at launch, of selecting 4 random troops, with no hero. That means no class traits to summon, at least.
Then you just have to swap any troop that can summon an ally with another one, or disable the game from choosing those troops. Bit trickier, but if you can swap Stella for Diamontina, it’s possible, I assume.
That would remove the issue while it gets investigated and hopefully fixed. Then, you can return PvP to the current system, and hopefully no more issues.
Update:
There is one fix for the soft lock issues in 8.3.
Still looking at other causes for softlocks.
We’re looking at which replacement traits will have the most impact on players affecting the issue as a workaround in the meantime.
With over 1500 Troops in the game and not wanting to rush it (as rushing is what makes things more broken), we need a sec to look at the options.
Here’s possibly another one:
Needs checking, softlock may possibly only show up when summoning is triggered by trait.
Platform, device version and operating system:
PC Windows 11
Screenshot or image:
What you were expecting to happen, and what actually happened:
mid battle gems stop falling, the board has holes and nothing but retreat is possible.
How often does this happen? When did it begin happening?
Not very often, started a couple of weeks ago (but I’m not 100% sure about the timing).
REPLACE THIS TEXT WITH YOUR ISSUE. e.g. Was this a once-off bug or has it been a consistent issue? Does it only happen after doing a particular game mode?
Steps to make it happen again
just play, there is no observed cause to this
The cause of the problem is the opposite Vespa.
On the opponent’s turn there were +4 balls and she tried to summon a jinn.
I had the same problem and reported it on the forum.
Hello 
Please note that I have merged these two threads as I suspect that they are the same issue.
I would like to mention here that today I got a soft lock right at the start of the match as in the first turn which starts with the player.
Not sure how the bug triggered as I thought it happened when AI got its turn & it tried to summon or explode the special summon gem. The only thing i see is they have orbweaver class but still this is quite scary if it can happen on the 1st turn itself & only option is to retreat.
Guess your khafrus ‘damaged’ the orbweaver via Initial stat-reduction, prompting the failed summon, locking the battle. Makes sense in a twisted way.
Yeah khafru trait just exploding a skull and triggering the enemy orbweaver summon talent would do it
