In theory, you should be right. I add that long term players should be more difficult to satisfy becuase of the “this patch changes the game which is not anymore the one that I began with, I quit”.
But new players are not unlimited, this game is a 3-match so not everyone can be interested and it became more complex over time so on, not on the direction of new players. I just imagine to start the game from scratch, it should take ages… And one of the biggest issue is the unavaibility of dropping the old Mythics and no, I don’t believe that the Crafting will be a miracle solution because it will surely ask a lot of ressources that new players don’t have…
Nobody likes bugs and just check the topic about that but it seems that none of them has been resolved since 17 days…