The truth is that you cannot detect these cheaters and they will continue to spoil the leaderboard. So do we really have to care about your company policy in this condition? In all cases, I don’t see how your message could cool the anger of some players here…
You always complain that you are a small team but some small other teams smartly use their community (like adding more langages, moderators, etc.). So you don’t want to share with the players who give proofs like what, they could use these informations to cheat? If players understand now that whatever they do, cheaters will never get punished, the only solution for them is to leave your game…
Please find a solution for this project, the community really needs something positive.