What you were expecting to happen, and what actually happened:
Yue-She is the featured legendary troop from the Lunar Reflections event half a year ago, see Holiday Event: Lunar Reflections. It should be in event chests this week. However, unless players have been getting impossibly unlucky, it hasn’t been added to the loot table.
Steps to make it happen again
Spend several thousand event keys, fail to pull Yue-She.
Confirmed the troop was not announced as released, so I am currently following up on when we can expect them to be added to chests! They are currently expected to be added in the week of the 21st
Holiday troops don’t get announced as released, they end up in chests automatically after 4-5 weeks. It’s in the official patch notes:
Jeto, I’m sure it’s not your fault, but this isn’t a solution, it’s adding insult to injury. Some players wasted thousands of event keys chasing a troop that, by all official communication, should have been around. We have no way to know when your loot boxes don’t contain what they promise, due to configuration errors, we have to trust that we don’t get cheated out of rewards. Please bounce this back to whoever is responsible for this mess and kindly ask them to come up with a proper compensation scheme.
At some point there has been a change it seems.
Carmina was 4-5 weeks (the first holiday event) but in the Holiday events recently, they are 2-3 months. Which I pointed out to the team to try and backtrack when that began
The recent Summer Holiday and the Lunar Holiday, Yue-She is from, are both missing any announcement of when the troops would be released. Neither blog states 2-3 months.I haven’t gone back further in the Holiday blogs other than the Easter one I have quoted above.
While I have passed this all onto the team, I cannot say if there will be compensation for this, as there had been no announcement of when this troop would be available, and no announcement that it was available in chests.
I cannot say if the announcement of when they will be added to chests missing from the blogs was intentional, to give the team space to release them whenever they can or if it was just human error and that line was missed.
I spent over 1,000 Event Keys trying to get a single copy of Yue-She, to bring her up to 4x Mythic. That’s 180,000 Glory spent over 3.5 years for 10 Event Keys per week. I already have 4+ copies of every other Shentang troop at Mythic.
The truth is, for end-game players, there are only two real uses for Event Keys:
Getting that 4th copy of a Holiday Legendary (after buying it once for 3 copies, then using an Orb of Ascension).
Getting troops that entered the game in unusual or pay-walled ways (eg: Prisoner Luther, and Kingdom Passes).
I’m really struggling to understand why Holiday Legendaries would NOT be added to drop pools in the usual, “about a month,” time-frame. There doesn’t seem to be any benefit at all to Inf+2, and it hugely devalues Event Keys in the end-game.
(For the record, Jeto was very clear and polite in responding to my support case. I just feel the devs’ decisions around this are very unfair, and very hard to understand.)
Yeah. Feels like the maintenance is done with the left hand. And all the efforts go in to pushing new (useless) content. I’m really surprised how much automation is missing from the game. Always have, actually.
