[Not a Bug - Support ticket received] Purchase error report fell thru cracks?

@isaro I’m very sorry we missed your original ticket! If you tell me your ticket number I’ll get onto it right away!

I’ll find out what happened.

EDIT: found your new ticket and answering now! On a side note we never received a ticket from you about this before then. I thought maybe it went to the wrong inbox or something but we didn’t receive one at all :frowning:

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